Major System Outages

There are times when an organization‘s systems seem to fail to support it, or fail at a higher than usual rate.
  • Is your organization experiencing an unacceptable number, frequency or severity of system outages?
  • Is the root cause of each outage known?  
  • If yes, are the necessary skills available to fix them?
  • If no, are the necessary skills available to identify the true problem(s)?
  • Is an ongoing process in place to capture, identify, and permanently fix outages on a cost-effective basis?

Determining the answers to these questions will help to not only resolve the problems but will also ensure that they don’t happen again.